COVID-19

There has never been a more important time for everyone to take more care of themselves and others in the workplace, which is why we take all the necessary precautions to ensure the safety of all; including visiting out of usual office hours where possible. We can work together to arrange a safe visit to your business and our home delivery methods comply with all safety measures.

We’re still delivering as normal, but we’re adopting a zero-contact policy for home deliveries.

With all visits to offices, we endeaviour to take all necessary precautions to arrange a safe visit tio your business. All our staff members are temperature checked before visiting any business premises.

An appropriate face covering will be worn at all times by our members of staff while on premises and we expect the same courtesy from you.

If you refuse to take the necessary precautions for the consultation or delivery of our products/services to your business, our staff members may refuse to enter your premises for their own safety.

Duo to the current circumstances, it may take slightly longer to fulfil the orders, as would normally be expected.

This may be no fault of our own and can be due to issues along the supply chain.

We apologise if this becomes the case with your order, but we will keep communications open at all times and keep you notified on all developments of your order. Thanks for your understanding.

How can oxy-plants help?

We provide plants to home and businesses which are scientifically proven to improve indoor air quality, well-being and productivity as well as reduce stress and sick leave for staff.

We deliver indoor house plants to homes around the country helping to green homes throughout the UK.

Oxy-Plants can help install, maintain and replace the plants in your business space for as little as £1.99 per month per plant.

If you ever need to ask any questions, regarding our plants or our service, you call speak to a member of our friendly staff and call 01204 845 451 or email hello@oxy-plants.com

We also pledge to donate £1 from every plant sold to one of our chosen charities. At the moment, these charities are City Of Trees, Groundwork & Mind. We believe in giving back to the community and chairites dear to our heart. So if you buy from us you’re not only helping to add more living plants to oyur home and improving your own wellbeing; you’re also adding more living plants to the UK and to the mental health and wellbeing of everyone else in the country.

Delivery & Returns

For the installation of plants to your business, we will order all the plants to our premises and pre-pot them and arrange a suitable time for both parties to install your plants.

Home deliveries will usually arrive to you within 10 days of placing your order. We will contact you to let you know when your order is out for delivery. We can’t currently offer a specific date or window of your expected delivery date, but we are constantly working to improve on this.

If you are not home when the delivery is due, our couriers will usually leave your products in your designated safe place. If that is not possible, the delivery will be attempted 2 more times.

We offer a flat rate of £10 on all orders within mainland UK for orders under £50.

All business rental orders we delivery for free.

All home orders within the UK over £50 will entitle you to free delivery.

Payment

All payments are processed securely through our website. We accept VISA and mastercard transcations which are processed through Stripe and we also accept payments through PayPal.

The subscriptions for our business rental service are processed through GoCardless once per month.